AI Agents Get to Work in Retail – PYMNTS.com
2 days ago · Google News — Artificial Intelligence (Global)
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The shift from basic chatbots to autonomous retail agents promises real operational leverage, but actual payoff hinges on backend integration rather than novelty.
The shift from basic chatbots to autonomous retail agents promises real operational leverage, but actual payoff hinges on backend integration rather than novelty.
Retailers are increasingly deploying autonomous AI agents to streamline inventory management, handle customer service, and deliver personalized shopping experiences.
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